Terms & Conditions

Last Updated: July 13, 2026

Welcome to Pacific Crest Distribution (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services, including browsing our inventory, creating an account, placing orders, and purchasing wholesale liquidation pallets, overstock merchandise, customer returns, shelf pulls, truckloads, and related products.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, together with our Privacy Policy, Shipping Policy, Refund Policy, and any other policies published on our website.

If you do not agree with these Terms, you should discontinue using our website and services immediately.

1. Business Information

Pacific Crest Distribution operates as a wholesale liquidation and distribution company providing inventory solutions to retailers, wholesalers, resellers, entrepreneurs, and commercial buyers.

Our website offers liquidation pallets, overstock inventory, customer returns, shelf pulls, surplus merchandise, and other wholesale products.

For questions regarding these Terms & Conditions, please contact us through the contact information available on our website.

2. Eligibility

By using our website, you represent and warrant that:

  • You are at least 18 years of age.

  • You have the legal authority to enter into a binding agreement.

  • Any information you provide is accurate and complete.

  • You will comply with all applicable laws and regulations.

  • You will use our products and services only for lawful purposes.

Pacific Crest Distribution reserves the right to refuse service, suspend accounts, or cancel orders where eligibility requirements are not satisfied.

3. Business Customers

Our services are designed primarily for:

  • Retailers

  • Wholesale Buyers

  • Online Sellers

  • Resellers

  • Entrepreneurs

  • Importers

  • Exporters

  • Commercial Organizations

Individual customers may also purchase from us where permitted by applicable law.

4. Account Registration

Certain features of our website may require you to create a customer account.

When registering, you agree to provide accurate information including:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Company Name (if applicable)

You agree to keep this information current and accurate at all times.

5. Account Security

You are responsible for maintaining the confidentiality of your login credentials.

You agree to:

  • Protect your password.

  • Prevent unauthorized access.

  • Notify us immediately if you suspect unauthorized account activity.

  • Accept responsibility for activities occurring under your account.

Pacific Crest Distribution is not responsible for losses resulting from unauthorized use of your account caused by your failure to protect your login credentials.

6. Products & Inventory

Pacific Crest Distribution specializes in wholesale liquidation inventory, including but not limited to:

  • Liquidation Pallets

  • Overstock Inventory

  • Customer Returns

  • Shelf Pulls

  • General Merchandise

  • Mixed Merchandise

  • Truckload Inventory

  • Wholesale Lots

Product availability may change without notice.

7. Product Descriptions

We make every reasonable effort to ensure that product descriptions, photographs, quantities, and pricing are accurate.

However, because liquidation inventory is constantly changing, we cannot guarantee that:

  • Every image exactly represents every pallet.

  • Brand assortment will always be identical.

  • Product quantities will remain available.

  • Packaging may be identical to retail packaging.

Minor variations are considered normal within the liquidation industry.

8. Inventory Availability

Inventory displayed on our website is subject to availability.

Pacific Crest Distribution reserves the right to:

  • Limit quantities.

  • Cancel unavailable orders.

  • Correct listing errors.

  • Update pricing.

  • Remove products without prior notice.

  • Substitute comparable inventory where appropriate.

No order is guaranteed until payment has been successfully processed and confirmed.

9. Pricing

All prices displayed on our website are listed in the applicable currency shown at checkout.

Prices may change without prior notice.

The applicable purchase price will be the price confirmed at the time your order is accepted.

10. Payments

We accept secure payment methods made available during checkout.

Orders will only be processed after full payment has been received and verified.

Pacific Crest Distribution reserves the right to delay, cancel, or reject any order if payment authorization cannot be verified or fraudulent activity is suspected.

11. Taxes & Duties

Customers are responsible for any applicable:

  • Sales Tax

  • Import Duties

  • Customs Charges

  • Value Added Tax (VAT)

  • Government Fees

  • Other Local Charges

These charges are determined by the customer’s jurisdiction and are not included unless specifically stated during checkout.

12. Fraud Prevention

To protect our customers and business, Pacific Crest Distribution may conduct identity verification, payment verification, or order reviews before processing certain purchases.

Orders suspected of fraud, abuse, or unlawful activity may be delayed, cancelled, or refused without prior notice.

13. Order Acceptance

Submitting an order through the Pacific Crest Distribution website constitutes an offer to purchase our products. An order is not considered accepted until payment has been successfully verified and we have confirmed the order.

We reserve the right to refuse, limit, or cancel any order at our sole discretion for reasons including, but not limited to:

  • Product unavailability

  • Pricing or listing errors

  • Payment verification issues

  • Suspected fraudulent activity

  • Shipping restrictions

  • Violation of these Terms & Conditions

If an order cannot be fulfilled after payment has been received, the customer will be notified and any eligible refund will be processed according to our Refund Policy.

14. Order Cancellation

Orders are processed as quickly as possible after payment confirmation.

Cancellation requests may only be considered before an order enters processing or shipping.

Once an order has been prepared for shipment or handed over to a freight carrier, cancellation requests generally cannot be accepted.

Pacific Crest Distribution reserves the right to approve or deny cancellation requests based on the order status.

15. Shipping & Delivery

Pacific Crest Distribution partners with trusted freight and logistics providers to deliver wholesale inventory safely and efficiently.

Shipping times may vary depending on:

  • Inventory availability

  • Order volume

  • Destination

  • Freight schedules

  • Weather conditions

  • Customs procedures (for international shipments)

Estimated delivery dates are provided for reference only and are not guaranteed.

16. Customer Delivery Responsibilities

Customers are responsible for providing:

  • Accurate shipping information

  • A complete delivery address

  • Valid contact details

  • Appropriate receiving arrangements

  • Safe unloading facilities where required

Failure to provide accurate information may result in additional shipping charges or delivery delays.

17. Inspection Upon Delivery

Customers should carefully inspect shipments immediately upon delivery.

If any visible shipping damage or delivery discrepancy is identified, customers should:

  • Note the issue on the carrier’s delivery receipt.

  • Take clear photographs.

  • Notify Pacific Crest Distribution promptly.

  • Retain all packaging materials until the matter has been reviewed.

Timely reporting helps us investigate shipping-related concerns efficiently.

18. Product Condition

Wholesale liquidation inventory may include products in various conditions depending on the listing.

Product conditions may include:

  • New

  • Overstock

  • Shelf Pulls

  • Customer Returns

  • Open Box

  • Mixed Merchandise

  • General Merchandise

  • Surplus Inventory

Each listing is prepared to provide customers with the most accurate information available at the time of publication.

19. Product Variations

Due to the nature of wholesale liquidation inventory, customers acknowledge that products may vary in:

  • Brand assortment

  • Packaging

  • Colors

  • Sizes

  • Product mix

  • Manufacturing dates

  • Quantities

  • Accessories

These normal variations do not necessarily indicate an incorrect shipment.

20. Returns & Refunds

Pacific Crest Distribution strives to provide accurate product information and dependable service.

Returns or refund requests are handled in accordance with our Refund Policy.

Refund eligibility may depend on factors such as:

  • Shipping errors

  • Incorrect product delivery

  • Verified damage during transit

  • Other approved circumstances

Customers should review our Refund Policy before completing a purchase.

21. Intellectual Property

All website content, including but not limited to:

  • Logos

  • Product photographs

  • Product descriptions

  • Graphics

  • Icons

  • Videos

  • Text

  • Website design

  • Layout

  • Source content

is the exclusive property of Pacific Crest Distribution or its licensors and is protected under applicable intellectual property laws.

No material may be copied, reproduced, distributed, modified, republished, or commercially used without prior written permission.

22. Limited License

Pacific Crest Distribution grants visitors a limited, non-exclusive, non-transferable license to access and use this website solely for personal or legitimate business purchasing purposes.

This license does not permit users to:

  • Copy website content.

  • Scrape product data.

  • Reproduce listings.

  • Use automated software to collect information.

  • Modify website materials.

  • Resell website content.

Unauthorized use may result in legal action.

23. Website Accuracy

While we make every effort to maintain accurate information, Pacific Crest Distribution does not guarantee that every page, product listing, image, specification, or price will always remain current, complete, or error-free.

We reserve the right to correct typographical errors, pricing mistakes, inventory inaccuracies, or other publishing errors at any time without prior notice.

24. Prohibited Uses

By accessing or using the Pacific Crest Distribution website, you agree not to:

  • Use the website for any unlawful or fraudulent purpose.

  • Violate any applicable local, national, or international laws or regulations.

  • Attempt to gain unauthorized access to our website, servers, databases, or networks.

  • Upload or distribute viruses, malware, spyware, ransomware, or any harmful code.

  • Interfere with the operation, security, or functionality of the website.

  • Use automated software, bots, crawlers, scrapers, or data-mining tools without our written permission.

  • Copy, reproduce, or misuse product listings, images, descriptions, or pricing information.

  • Impersonate another person or provide false information.

  • Attempt to disrupt or overload our systems through excessive requests or malicious activity.

Any violation of these Terms may result in immediate suspension or permanent termination of your access to our website.

25. User Responsibilities

As a customer of Pacific Crest Distribution, you agree to:

  • Provide accurate and truthful information.

  • Maintain the confidentiality of your account credentials.

  • Review all product details before placing an order.

  • Comply with all applicable laws relating to your purchase and resale of products.

  • Use our website responsibly and respectfully.

You are solely responsible for any activity carried out using your account.

26. Disclaimer of Warranties

Our website, products, and services are provided on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by law, Pacific Crest Distribution disclaims all express and implied warranties, including but not limited to:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Continuous website availability

  • Error-free operation

  • Accuracy or completeness of information

We do not guarantee that our website will always be free from interruptions, technical issues, viruses, or other harmful components.

27. Limitation of Liability

To the maximum extent permitted by applicable law, Pacific Crest Distribution, its owners, directors, employees, affiliates, suppliers, and partners shall not be liable for any:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Special damages

  • Loss of profits

  • Loss of revenue

  • Loss of business opportunities

  • Loss of data

  • Business interruption

  • Goodwill losses

arising from the use of our website, products, or services.

Our total liability for any claim relating to a specific order shall not exceed the amount paid by the customer for that order.

28. Indemnification

You agree to defend, indemnify, and hold harmless Pacific Crest Distribution, its employees, officers, directors, affiliates, suppliers, and service providers from and against any claims, liabilities, damages, losses, expenses, legal fees, or costs arising from:

  • Your use of the website.

  • Your breach of these Terms & Conditions.

  • Your violation of any applicable law.

  • Your infringement of any third-party rights.

  • Any misuse of products purchased from us.

29. Third-Party Links

Our website may contain links to third-party websites, services, or resources provided solely for your convenience.

Pacific Crest Distribution does not own, operate, or control these third-party websites and is not responsible for:

  • Their content

  • Privacy practices

  • Security measures

  • Product availability

  • Accuracy of information

Accessing any third-party website is entirely at your own risk, and you should review their respective terms and privacy policies before using their services.

30. Website Availability

While we strive to provide uninterrupted access to our website, we do not guarantee that our services will always be available.

Temporary interruptions may occur due to:

  • Scheduled maintenance

  • System upgrades

  • Technical failures

  • Internet service disruptions

  • Cybersecurity measures

  • Force majeure events

Pacific Crest Distribution shall not be liable for any inconvenience or losses resulting from temporary website downtime.

31. Electronic Communications

By using our website or communicating with us electronically, you consent to receive communications from Pacific Crest Distribution through:

  • Email

  • Website notifications

  • Order confirmations

  • Shipping updates

  • Customer support responses

These electronic communications satisfy any legal requirement that such communications be in writing.

32. Customer Feedback

Any feedback, suggestions, recommendations, ideas, or comments submitted to Pacific Crest Distribution may be used to improve our products, services, and website.

By submitting feedback, you grant us a non-exclusive, royalty-free, worldwide right to use, modify, publish, and implement your suggestions without any obligation to provide compensation.

33. Compliance with Laws

Customers are responsible for ensuring that their purchase, import, export, resale, storage, and use of products comply with all applicable laws and regulations in their country, state, or local jurisdiction.

Pacific Crest Distribution shall not be responsible for any legal consequences arising from a customer’s failure to comply with such laws.

34. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Pacific Crest Distribution operates, without regard to conflict of law principles.

Any dispute arising from the use of our website, products, or services shall be resolved through the appropriate legal authorities or courts having jurisdiction over the matter.

35. Dispute Resolution

If you have any concern regarding an order, product, or service, we encourage you to contact our customer support team before initiating any legal action.

Both parties agree to make reasonable efforts to resolve disputes through good-faith communication. If a resolution cannot be reached, the dispute may proceed in accordance with applicable laws and legal procedures.

36. Force Majeure

Pacific Crest Distribution shall not be held responsible for any delay or failure in performing its obligations due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Fires

  • Earthquakes

  • Severe weather conditions

  • Government actions

  • War or civil unrest

  • Pandemics or public health emergencies

  • Labor strikes

  • Transportation disruptions

  • Internet or communication failures

  • Power outages

  • Supplier delays

Our obligations will be suspended for the duration of such events until normal operations can reasonably resume.

37. Changes to These Terms

Pacific Crest Distribution reserves the right to modify, update, or replace these Terms & Conditions at any time.

Updated versions will be published on this page along with the revised Last Updated date.

Your continued use of our website after changes become effective constitutes your acceptance of the revised Terms & Conditions.

We recommend reviewing these Terms periodically to stay informed of any updates.

38. Severability

If any provision of these Terms & Conditions is determined by a court or competent authority to be unlawful, invalid, or unenforceable, that provision shall be modified or removed to the minimum extent necessary.

The remaining provisions shall continue in full force and effect without being affected by the invalid provision.

39. Waiver

Failure by Pacific Crest Distribution to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision or any other provision at a later time.

Any waiver shall only be effective if provided in writing by an authorized representative of Pacific Crest Distribution.

40. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Shipping Policy, Refund Policy, and any additional policies published on our website, constitute the complete agreement between you and Pacific Crest Distribution regarding your use of our website and services.

They replace all previous communications, understandings, or agreements relating to the same subject matter.

41. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact Pacific Crest Distribution using the contact information provided on our website.

Pacific Crest Distribution

Email: [Your Business Email]

Phone: [Your Contact Number]

Business Address: [Your Business Address]

Our customer support team will make every reasonable effort to respond promptly and assist you with any questions regarding these Terms.

Final Statement

By accessing, browsing, or purchasing products from Pacific Crest Distribution, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.

We are committed to providing a secure, transparent, and reliable wholesale purchasing experience while maintaining high standards of customer service, product integrity, and business ethics.

Thank you for choosing Pacific Crest Distribution as your trusted wholesale liquidation partner.